STC, acronym for Saudi Telecom Company, is the
biggest company in Saudi Arabia that has been offering telecommunication
services since 1998. The company is government owned, and has grown to accommodate
over 165 million customers around the globe. It is located in Riyadh the
capital city of Saudi Arabia with employees from all the states of Arab. Most
of its branches are located in the Arab States. In the recent past, however, it
has ventured into Asia and Africa. STC has offices in South Africa, Bahrain,
Kuwait, Indonesia, India, Turkey and Malaysia. The venture into other
continents and states has given it a good customer base internationally
creating pools of loyal clients where they venture. It is one of the largest telecommunication
organizations in Saudi Arabia as it has a high market capitalization cost and
its total revenue estimations run into billions. The current Chief Executive
Office is Dr. Khaled Al Ghonaim since June 2012
Mission:
STC’s
mission is to remain the leading telecommunications company by staying ahead of
the constant changes in technology and exceeding their customer expectations to
reach greater heights. Its vision is to keep growing and extending it services
to reach all corners of the globe while maintaining quality to its services and
extending offers to cover the needs of different continents and cultures. The
values it demands of its employees and upholds as a company are honesty at all
times, even when that truth may not be good to hear. It also emphasizes
commitment to work, and encourages its employees to sell their products without
feeling shortchanged . In
addition, it inculcates compliance with the policies and decisions made by the
corporation to facilitate smooth running of the company, and respect for colleagues
and customers so as to deliver services with no prejudice or anger due to
misunderstandings. Taking the initiative to keep in the loop of what is new in
the market and the demands of customers to help the corporation achieve its
goals. Finally yet importantly, they value loyalty, being true to oneself and
keeping ones faith and company secrets is a value that if broken compromises
ones honor.
The company has made grown
extensively since 2000 when it launched its internet services in the Saudi
kingdom. Two years later in 2002, STC started the SAWA service that offers free
talk time minutes locally and internationally to SAWA subscribers. In 2004, it started a Qitaf
package that allows customers to redeem points attained by using airtime. The
following year, STC extended its internet services to offer IP-VPN services to
companies with branches. Year 2006, saw the introduction of phones with 3G
capability to make video calls, 2007 STC launched AL-Jawwal TV services that
offered mobile users the ability to watch live channels on their phones. In
2008, the Digital Subscriber Line of STC reached a one million mark of
subscribers giving the highest number of customers in Middle East .
The year 2009 saw STC offer
its subscribers the highest downloading speeds of 21Mbps on their data and
mobile services. In 2010, the company launched and expanded most of its
services first it opened data centers to create data center services that were
gaining demand. That same year STC introduced broadband services, the first in
Middle East that offered speeds of between 40 and 100Mbps (Saudi Telecomms). It expanded its 3G services
to allow speeds of up to 42Mbps and launched its Interactive Vision TV program
and the first VoIP bundles in both fixed and mobile lines. The following year
was an achievement year also that began with the launch of Aamal systems for
small enterprises and its broadband speeds reached 1000Megabytes per second.
The launch of cloud services and 4G LTE internet services happened in the same
year. The company has plans to continue being the leading service launcher in
the Middle East and the globe in coming years
Mission:
STC’s
mission is to remain the leading telecommunications company by staying ahead of
the constant changes in technology and exceeding their customer expectations to
reach greater heights. Its vision is to keep growing and extending it services
to reach all corners of the globe while maintaining quality to its services and
extending offers to cover the needs of different continents and cultures. The
values it demands of its employees and upholds as a company are honesty at all
times, even when that truth may not be good to hear. It also emphasizes
commitment to work, and encourages its employees to sell their products without
feeling shortchanged . In
addition, it inculcates compliance with the policies and decisions made by the
corporation to facilitate smooth running of the company, and respect for colleagues
and customers so as to deliver services with no prejudice or anger due to
misunderstandings. Taking the initiative to keep in the loop of what is new in
the market and the demands of customers to help the corporation achieve its
goals. Finally yet importantly, they value loyalty, being true to oneself and
keeping ones faith and company secrets is a value that if broken compromises
ones honor.
The company has made grown
extensively since 2000 when it launched its internet services in the Saudi
kingdom. Two years later in 2002, STC started the SAWA service that offers free
talk time minutes locally and internationally to SAWA subscribers. In 2004, it started a Qitaf
package that allows customers to redeem points attained by using airtime. The
following year, STC extended its internet services to offer IP-VPN services to
companies with branches. Year 2006, saw the introduction of phones with 3G
capability to make video calls, 2007 STC launched AL-Jawwal TV services that
offered mobile users the ability to watch live channels on their phones. In
2008, the Digital Subscriber Line of STC reached a one million mark of
subscribers giving the highest number of customers in Middle East .
The year 2009 saw STC offer its subscribers the highest downloading speeds of 21Mbps on their data and mobile services. In 2010, the company launched and expanded most of its services first it opened data centers to create data center services that were gaining demand. That same year STC introduced broadband services, the first in Middle East that offered speeds of between 40 and 100Mbps (Saudi Telecomms). It expanded its 3G services to allow speeds of up to 42Mbps and launched its Interactive Vision TV program and the first VoIP bundles in both fixed and mobile lines. The following year was an achievement year also that began with the launch of Aamal systems for small enterprises and its broadband speeds reached 1000Megabytes per second. The launch of cloud services and 4G LTE internet services happened in the same year. The company has plans to continue being the leading service launcher in the Middle East and the globe in coming years
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